Shipping policy
Thank you for shopping at IllumiWave Lighting. Weβre committed to delivering your LED lighting products quickly, safely, and reliably. Please review our shipping policy below:
π¦ Processing Time
Orders are typically processed within 1β3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed the next business day.
π Shipping Time & Rates
We offer standard and express shipping options depending on your location.
Domestic Shipping ,,,
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Standard Shipping: 4β7 business days
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Express Shipping: 2β4 business days
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Shipping Fee: Calculated at checkout (free shipping on eligible orders)
International Shipping
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Standard International: 7β14 business days
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Express International: 5β10 business days
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Shipping Fee: Varies by country and weight, calculated at checkout
π Tracking Your Order
Once your order is shipped, youβll receive a confirmation email with a tracking number and link. You can track your package in real time until it arrives at your door.
π Shipping Partners
We work with trusted carriers such as DHL, FedEx, UPS, and national postal services to ensure timely and secure delivery.
π¦ Customs, Duties & Taxes
For international orders, customers are responsible for any customs or import duties charged once the order reaches their country.
β Delays & Issues
While we strive for timely delivery, unforeseen delays (weather, customs, etc.) may occasionally occur. If your order is significantly delayed, please contact us at ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, and weβll assist right away.